Thank you for all the support and well wishes during our buying experience. We are very happy with the customer service with John and Fairway!
Jim kept us informed during the entire process & always promptly answered any questions that we had.
John is very thorough in explaining the details of the loan application process and proactive in keeping the home buyer informed throughout.
His dedication to customer satisfaction made this transaction as smooth as any loan I’ve ever applied for.
John took his time to explain everything to me and every part of the process in clear detail. I always new what to expect and knew what was next.
Even with all the red flags we had in our application, John addressed them and overcame them as he said he would, Thanks John for everything, we are enjoying our new family home thanks to you.
He was very efficient and got the job done as He said he would.
the not quit attitude
This is my first home. John made things easy and as painless as possible. He always kept me informed of things he needed and how soon they had to be returned. Whenever I had a question he was there to answer it quickly and honestly. I had a great experience buying my first home and I have John and his team to thank for that. Semper Fi John. And thank you again for all your hard work during this process.
John was able to get us our deal when no one else could.
The customer service, buying a house and figuring out all the different loans available Wes very stressful but Fairway made it very understandable.
This is the second time John has helped us. Will do it a third if I ever need to purchase another home
Efficient, detailed, timely, and always doing followup to make sure issues are resolved by all parties to achieve closing.
My wife and I were first time homebuyers. John was very responsive to all of our questions and took the time to walk us through every step of the process. I work a night shift and usually the start of my day was the end of John’s, but he was always ready to take a call and help us out. Thank you John for all of your help.
John was very communicative and responsive to our questions. As first time homebuyers, the process was very new to us and John took great care in working us through the all of the steps.
John is efficient, responds swiftly, and is very organized and on his toes. He made the loan process very smooth.
For a first time home buyer, John was so great at explaining everything I needed to do and the whys behind it. I really appreciated all his knowledge and communication throughout the process. He also just had great customer service!
John has gone above and beyond to get us into our new house. He has always been available to answer our questions and offer money saving suggestions, even after hours. I highly recommend John Engel and Fairway for those looking to purchase or refinance a home.
John was professional, knowledgeable and communicated well with us throughout the entire process.
John was outstanding to work with. At first, I was working with another lender to work through questions I had, where the other lender “didn’t have the time.”
Eventually, I went with John and he made the loan process painless. I knew where the loan process stood at every step. It was a pleasure to work with him.
All questions were always answered very quickly and even on the weekends. John has been working with me for several years and has been extremely helpful and encouraging.
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